Privacy Policy
Last updated: 22 October 2026
Opract Arc ("we", "us", "our") is a product of Opract. This Privacy Policy explains how we collect, use, and protect information when you use our services.
1. Information We Collect
From Institution Partners
- Institution name, contact details, and address
- Content provided for use with the service
- Branding materials (logo, colours)
- Contact person name, email, and phone number
From End Users
We collect minimal data from people who interact with our services:
- Standard server logs (IP address, browser type, pages visited, timestamps)
- Form submissions where applicable
We do not use advertising trackers or third-party analytics unless specifically requested by the institution.
2. How We Use Information
- To set up and maintain the service for the institution
- To process system updates and changes requested by the institution
- To manage the technical infrastructure
- To communicate with institution partners about their service
- To improve and update our offerings
3. Data Sharing
We do not sell personal information to third parties. We may share data only in the following circumstances:
- Service providers: Infrastructure and essential services needed to operate the platform
- With institution partners: Analytics and submissions relevant to their institution
- Legal requirements: When required by law, regulation, or legal process
4. Data Security
We implement appropriate technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted connections, secure infrastructure, automated data protection, and access controls.
5. Data Retention
Institution partner data is retained for the duration of the service agreement and a reasonable period thereafter. Data is retained for 30 days after service cancellation. You may request deletion of your data at any time by contacting us.
6. Cookies
Our services use minimal cookies necessary for functionality. We do not place advertising or third-party tracking cookies unless specifically requested.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Withdraw consent at any time
To exercise these rights, contact us at hello@opract.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify active subscribers of significant changes via email. Continued use of the service after changes constitutes acceptance of the updated policy.
9. Contact
For privacy-related questions or requests:
- Email: hello@opract.com
- Website: opract.com